8 ways to improve a question

How do you improve a question? I’m sure there are many potential answers to that, but in thinking about it, I came up with these eight ways to take an existing question and make it better: Open it up. If you want something more than a yes or no answer, take a closed...

Should mission statements be mission questions?

The philosopher Bertrand Russell once said, “In all affairs it’s a healthy thing now and then to hang a question mark on the thing you have long taken for granted.” So let’s apply this to the corporate mission statement—something that is often taken for granted,...

What’s YOUR beautiful question?

A beautiful question, as described in fuller detail on the brief What is a Beautiful Question page, is defined as “An ambitious yet actionable question that can shift the way we perceive or think about something—and that might serve as a catalyst to bring about...

Humble Inquiry: The best kind

I highly recommend the excellent book Humble Inquiry: The Gentle Art of Asking Instead of Telling by the late Edgar H. Schein. The author was a Professor of Management Emeritus at the MIT Sloan School of Management, and a recognized expert on organizational cultures...